Last updated: 12 October 2026
1. About these terms
These Terms of Service ("Terms") apply to all services provided by [Company Name] Limited, trading as HostClub.ie ("HostClub", "we", "us"), a company registered in Ireland under number [000000] with its registered office at [Registered office address], Ireland. By ordering or using a service you agree to these Terms, our Acceptable Use Policy and our Privacy Policy.
2. Your account
You must be at least 18 and give accurate contact and billing details, and keep them up to date. You're responsible for keeping your passwords secure and for all activity on your account. Tell us straight away if you suspect unauthorised access.
3. Our services
We provide web hosting, domain registration, SSL certificates, email and related services as described on our website at the time of your order. We may improve or change features, but we won't materially reduce a service you've paid for during its billing period.
4. Prices, payment and renewal
Prices are in euro and include VAT at the applicable rate. Services are paid in advance and renew automatically at the end of each billing period at the price shown in your client area, unless you cancel. We'll email you before renewals. Unpaid services may be suspended after 7 days and terminated after 30 days.
Domain registrations and renewals are paid to the registry when ordered and can't be refunded.
5. Cancellation, cooling-off and refunds
You can cancel any service from your client area. Shared, WordPress and reseller hosting include a 30-day money-back guarantee on the first payment for the hosting service. Domains, SSL certificates, dedicated servers, licences and setup or design work are excluded.
If you're a consumer, you also have a 14-day right to cancel a distance contract under Irish consumer law. If you ask us to start providing the service during that period, you may have to pay for the service provided up to the point you cancel.
6. Service availability
We aim for 99.9% monthly network and server availability on hosting services, excluding scheduled maintenance announced at least 72 hours in advance and problems caused by you, your software or third parties. If we miss this target, you can claim a service credit of 5% of that month's fee for each full hour of downtime, up to 50%, by opening a ticket within 30 days.
7. Backups and your data
We take regular backups as described in your plan, but they're provided as a convenience and aren't guaranteed. You remain responsible for keeping your own copies of your website, databases and email. Your content stays yours; we only use it to provide the service.
8. Liability
Nothing in these Terms limits liability that can't be limited by law, including for death or personal injury caused by negligence, or your statutory rights as a consumer. Otherwise, we're not liable for indirect or consequential losses, or for loss of profits, data or business, and our total liability in any 12-month period is limited to the fees you paid us in that period.
9. Suspension and termination
We may suspend or end a service if you seriously or repeatedly breach these Terms or the Acceptable Use Policy, if required by law, or to protect our network or other customers. Where reasonable, we'll warn you first and give you a chance to fix the problem.
10. Changes to these terms
We may update these Terms from time to time. We'll give you at least 30 days' notice by email of any change that affects you materially. If you don't agree, you can cancel before the change takes effect.
11. Governing law
These Terms are governed by the laws of Ireland and the Irish courts have jurisdiction. If you're a consumer living elsewhere in the EU, you also keep the protection of the mandatory laws of your country. Questions? Email sales@hostclub.ie.